Delete Your Account
Delete it in the app
- Open Screen Translate and go to the Profile tab.
- Tap your account at the top of the page to open the account page.
- Tap Delete account at the bottom and confirm.
The account is deleted right away, and you are signed out on every device.
Ask us to delete it
If you can no longer open the app, email li18057190880@gmail.com from the email address you signed in with, or include the sign-in method you used (Google, TikTok or Douyin). We delete the account within 30 days and reply when it is done.
What is deleted
- Your account details: email address, name, profile photo, sign-in identity and invite code.
- Keys used to sign you in automatically on a new phone.
- Task center sessions linked to the account.
What is kept
- Purchase and order records, because tax and accounting law requires us to keep transaction records. They are kept for up to 7 years and are not used for anything else.
- Lifetime VIP and subscriptions stay linked to your purchase, so you do not lose what you paid for. If you sign in with the same account again, or use Restore purchases, they come back.
Deleting your account does not cancel a Google Play subscription. Cancel it in Google Play → Payments & subscriptions → Subscriptions.
Data stored only on your phone
Translation history, glossary and translation memory are stored on your phone, not on our servers. Clear them in the app, or uninstall the app to remove them.
See also our Privacy Policy.